Uttertuple
Multi‑Agent Voicebots with Smart Memory & Lightning‑Fast Control
Uttertuple replaces brittle IVR menus and single‑vendor voicebots with a flexible platform where multiple AI agents speak, listen, and remember in real time. It is built for teams that want the ease of visual flow design plus model‑agnostic speech tech.
Why This Accelerator
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Talk Like a Human – Streaming ASR, barge‑in handling, and context memory keep conversations natural.
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Model Freedom – Swap OpenAI Voice, Deepgram, ElevenLabs, Google, or custom STT/TTS with one flag.
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Twilio‑Native – One‑click number provisioning and webhook wiring, or drop straight into any SIP trunk.
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Semantic Call Search – Search your call logs using natural language (“Show angry callers from Monday”), with token-level accuracy.
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Sub-Second Latency – Built on a streaming-first stack, Uttertuple delivers <300ms round-trip voice latency—even under load.
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Secure for Enterprise – Deploy in your VPC, lock it down with SSO and RBAC, meet PCI/HIPAA out of the box.
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Metrics That Matter – Full transcripts, sentiment heatmaps, and Gaugetuple hooks for automatic quality scoring.
How It Works
Design the Call Flow
Use the node‑based canvas to set intents, fallbacks, and agent hand‑offs.
Plug In Speech Providers
Choose STT/TTS or voice‑to‑voice engines from a dropdown.
Add Memory & Persona
Toggle caller profile storage, tone presets, and compliance redaction.
Test Live – Simulate calls in the browser with streaming audio and interruption.
Deploy Instantly
Push to Twilio, SIP, or mobile SDK without extra wiring.
Monitor & Adapt
View real‑time dashboards, semantically search transcripts, A/B prompts, or roll back flows without downtime.
System Integrations
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Data Sources : CRM APIs, PDFs, Knowledge Bases, REST/GraphQL, Webhooks
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Speech & LLM Stack : OpenAI Voice, ElevenLabs, Deepgram, Google Speech, Resemble, LLaMA, Gemini
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Infra/DevOps : Docker, Kubernetes, Helm, Terraform, Prometheus, OpenTelemetry
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Security & Access : SSO, RBAC, audit logging cloud‑neutral deployment
Deployment
Uttertuple ships as a Docker Compose bundle with optional Helm and Terraform modules. It includes observability via Prometheus + Grafana, supports secure LLM proxying, and can run fully air‑gapped. Extensible through REST APIs and a Voice Skill SDK. Compatible with AWS, Azure, GCP, and on‑prem.
Use Cases
Contact CentersTeams:
Automate level‑1 triage, verify identity, and escalate seamlessly.
Healthcare
Collect symptoms, schedule appointments, and provide lab result explanations with PHI redaction.
Financial Services
Handle KYC, balance inquiries, and fraud alerts while remaining PCI compliant.
How It Compares
Manual, subjective testing vs. automated, objective evaluation dashboards. Gaugetuple clearly visualizes performance changes over time, making evaluation straightforward and proactive.
Ties Back to Suite
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Uttertuple can operate solo or hand calls to Dialogtuple agents for advanced reasoning, while Omnituple dashboards surface call analytics. Gaugetuple scores every utterance for quality.